Privacy Policy

1. Introduction

Welcome to Consulting.org.nz ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our business advisory services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the data practices described in this policy, you should not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website:

• <strong>Personal Information:</strong> This includes information that can be used to identify you, such as your name, email address, and business details when you register for an account, submit business information for assessment, or contact us.
• <strong>Business Information:</strong> When you use our business assessment tools, we collect information about your business, including but not limited to business type, industry, size, financial information, and goals.
• <strong>Questions and Conversation Data:</strong> When you use our AI-powered advisors or chatbots, we collect the questions you ask and the context of your conversations to provide accurate answers and improve our services.
• <strong>Usage Information:</strong> We automatically collect information about your interactions with our website, including pages visited, time spent, and other analytical data to improve our services.
• <strong>Device Information:</strong> We collect information about the device and internet connection you use to access our website, including IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and personalizing our business advisory services
• Generating business assessments, reports, and recommendations
• Answering your business-related questions through our AI-powered tools
• Improving and developing new features and services
• Communicating with you about your account, services, or support requests
• Detecting and preventing fraudulent or unauthorized activities
• Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• <strong>Service Providers:</strong> We may share information with third-party vendors and service providers that provide services on our behalf, such as hosting, analytics, and customer service.
• <strong>Business Partners:</strong> We may share information with trusted business partners who provide complementary services to enhance your business development.
• <strong>Legal Requirements:</strong> We may disclose information if required to do so by law or in response to valid requests by public authorities.
• <strong>Business Transfers:</strong> In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• <strong>With Your Consent:</strong> We may share your information in any other circumstances where we have your consent.

We do not sell your personal information to third parties.

5. AI and Data Processing

Our services use artificial intelligence (AI) technologies to analyse your business information and provide recommendations. When you use our AI-powered tools:

• The information you provide may be processed by AI systems to generate insights and recommendations
• AI models may learn from anonymized patterns in data to improve the quality and accuracy of our services
• We implement technical and organizational measures to protect the confidentiality and security of your data during AI processing

While we use AI technologies to enhance our services, human oversight is maintained in our operations and data handling practices.

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information in certain circumstances
• Restriction of processing of your personal information
• Data portability
• Objection to the processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

We are based in New Zealand, and your information may be processed and stored in New Zealand and other countries where our service providers are located. These countries may have different data protection laws than your country of residence. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where we process it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected personal information from a child under 18, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated privacy policy on this page and update the "Last Updated" date. Your continued use of our services after we make changes is deemed to be acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Phone: +64 3 555 0100
Address: 57 Kilmore Street, Christchurch 8013, New Zealand